This refers to being open personally; asking questions and asking for clarification, being open about how you feel, about mistakes, and sharing successes. It may mean taking a risk and being vulnerable sometimes, either to get support, or to help others be open too.

But it's also about being open professionally; transparency with colleagues and staff, being open with clients/suppliers, opening to the needs of other stakeholders. Being open personally sets an example to others - that it’s safe for them to admit mistakes, shares ideas, and challenge etc which enables both personal and work learning. It also enables supervisors and managers to undersand the root of problems, and identify gaps in training and knowledge

Open to

Openness is two-way, however. If you encourage opennness in others, you are then required to be open to them - to new ideas, to learning from other people, sectors and domains, to looking outwards as well as ahead for guidance. Being open professionally enables both PROBLEM SOLVING and GROWTH.

In the second webinar in the series we look at the power of openness, explore the unspoken rules about what it's safe to talk about in your workplace, and offer ways of increasing openness to increase the benefits of collaboration and joint thinking. To book your place please go to An Introduction to The D2iT Trust-based Safety Culture Model